3) The Service - After committing to the service, Nick assured me that he would treat the car as is own (he also owns a BMW) and would use only the best parts, either OEM or top-of-the-line 3rd party, depending on the application. They also performed an inspection, installed my new plates and registration sticker flawlessly (I'm usually very particular about the placement of the windshield sticker placement). Nick even proactively replaced the BMW hood emblem on the car because it was old and faded/peeling. This is a shop that cares about your ride. A couple of days later I was back on the road in my "new" car and she purrs like a kitten.
2) The Diagnosis - I knew buying a used car would need some TLC, and I was mostly concerned with the cooling system on my 530, which is somewhat of an Achilles's heel on BMWs. The gents threw the car on a lift almost immediately and diagnosed a leaky radiator. Something I missed on my initial inspection of the car, but to the trained eye, it was instantly apparent. After some discussion, Nick suggested that I could possibly get away with just replacing the radiator and a hose or two, but we ultimately decided that the best course of action would be to replace the entire cooling system, thermostat, water pump and all related hoses and hardware. I was leaning towards this option anyway for peace of mind. At no time did I feel pressured to commit to more work that I thought was necessary. Nick simply articulated the pros and cons of either route.
Very reliable service. Good workers, very friendly place. I'm very confident with them working on my car. Been dealing with them for years and have always been satisfied.
I'll be going to Steinway for all my future BMW needs! Thanks again!
I had looked at all the positive reviews prior to going to them 6 months ago. And honestly, I had a positive experience with them as well...at least I thought I did. I went there for a simple oil change. I brought my own oil and oil filter. I'm super anal about my cars so I put in Mobile 1 and K&N oil filter with each oil change. They said they had done the oil change with the parts supplied. I decided to perform my own oil change today only to find out that the oil filter I supplied to them at the last oil change, the one they said they replaced, was never changed. I'm not even sure if they put in the higher quality oil I supplied them with. Very disappointed. Tread with caution.
I came to this shop from out of town, trusting that this would be a good place to go after reading the reviews. Not only did Nick the owner take great care in solving my car issues from start to finish but he also charged me a very reasonable price for labor.
Tom M. Jackson Heights
1) First Impression - Judging a book by its cover: You can tell a lot about a shop just by how tidy it's kept. My old mechanic in Long Island City has a shop that always looks like a war zone. He could never find anything (including my car key for pickup sometimes), and always looked stressed. But the guys at Steinway run a tight ship. I believe that (in any profession) if you make the extra effort to keep your work space clean, you'll have less headaches, and you'll waste much less time looking for that elusive socket or screw. Which means you'll have more time to focus on the tasks at hand. At Steinway, you won't find piles of engine blocks, brake rotors and wiring harnesses stacked precariously in random corners.
I have nothing but positive things to say about Nick and his crew. I recently purchased a used 2002 BMW 530i and was looking for a reputable mechanic in my neighborhood. A quick Yelp search showed me all the glowing reviews. So I decided to give them a try.
Great shop! Super friendly and helpful. Nick (I think) explained everything to me plainly and did everything he could to make my experience as painless as possible (old car, needed fixing to pass inspection). Can't guarantee competitive pricing as I didn't shop around but it seemed reasonable. Highly recommended.
Steinway Auto Repairs Inc is a US Car Repair based in Queens, New York. Steinway Auto Repairs Inc is located at 23-05 Steinway St, Queens, NY 11105, USA.
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