Exceptional services here. Attentive, compassionate staff, very hospitable, highly recommended.
Upscale funeral home
You never know what to expect when you plan memorial services but I would have never have imagined how helpful the funeral home staff at James Romanelli-Stephen would be. They stepped us through every step of the way from what would happen when they removed my father's body all the way through the selection of every aspect of the memorial services from the casket, the flowers, the prayer cards, prayers, etc. They were also very patient when we were undecided and gave us the time and room to decide on our own. They were also not pushing the most expensive items instead matching what we wanted to the best options. In addition, they were so honest that they refunded us some money when we changed services...when we would have never have know. My entire family was soo impressed with how they were so involved, their professional demeanor and how welcoming they were. They also did their best to accommodate some cultural requests we had regarding prayers and songs, etc. Really an outstanding facility, great staff and they made the entire experience as best as it could be. Thank you sooo very very much
James Romanelli Stephen Funeral Home is a US Funeral Home based in Queens, New York. James Romanelli Stephen Funeral Home is located at 89-01 Rockaway Blvd, Ozone Park, NY 11416, USA.
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