Lousy service I had bought a Masonary drill costing me almost $24 plus tax and I had taken what I need to do it I wanted Drill a hole to place a masonry anchor and unfortunately they gave me a wrong size drill even though I had taken the anchor with me to make sure it was the exact size so I ended up with a big hole so I brought it back and they would not take it back. The owner tells me that I’m equally responsible for choosing the size since I took it and paid for it the fact is if I knew the right size I wouldn’t have bothered to ask. To support a local business and all these big businesses are taking over and we are losing local merchants and small businesses however a person like this or business like this it’ll dampers my spirit because he just lost a good customer are used to go to him all the time and now it out for few dollars it would not it out recognize the business that I bring up the fact is even though he would not take it back I brought the right drill from him yesterday because I just had to get the work done because he’s local. It’s a shame but that’s just the way it is
Small neighborhood hardware store with a lot of merchandise & hardware at reasonable prices. Great service, with knowledgeable information. You don't have to go to those big stores all the time.
The owner told me to get on a one way ticket to China, because I interrupted him to ask a quick question. Maybe he was just sarcastic but it felt really racist. I'm born here as a KOREAN AMERICAN. Left without buying anything.
Great store! Very happy they've never been pushed out by the bigger chain stores! They always have what I'm looking for! Very helpful!!
Best customer service. Really knowledgeable staff and friendly. I never even think about going anywhere else. Give these guys a visit and you will not be disappointed.
Big Apple Hardware Houseware is a US Hardware Store based in Queens, New York. Big Apple Hardware Houseware is located at 15317 Union Tpke, Flushing, NY 11367, USA.
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