Staff is extremely unpleasant and unhelpful. Prices are excessive. Avoid at all costs unless you want to be talked back to and overcharged.
They WERE convenient and helpful. Now they seem to be on REMOTE control. They do not know their inventory and can't be bothered with helping you.
Was making key copy here. One out of 3 keys doesn't work. Also cashier isn't very accurate in work with customer. Do not recommend.
Very, Very Rude!!! Stay away! UPS left my package there because I wasn't at my apartment. When I arrived to pick it up, the guy had closed the store 10 minutes earlier than its closing time. I told him politely that my package was inside and he brushed past me roughly and told me the store was closed and "too bad." We exchanged words, and I was shocked at how aggressive this man was. He really resented me pointing out that his store was closed earlier than advertised. I'm sending a complaint to UPS requesting that they do not under any circumstances send my packages to this store. I also would encourage consumers to take their business to other hardware stores on Queens Boulevard where the service and hardware is much, much better.
Why does this place exist? They can't help you, as they don't know what they have AND don't want to help. Worst hardware store ever.
Forest Hills Hardware is a US Hardware Store based in Queens, New York. Forest Hills Hardware is located at 11232 Queens Blvd, Forest Hills, NY 11375, USA.
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