Everyone at the LGA location is always very helpful and patient with me, especially Jamal and Jada (though I’d like to add that there were a few others who made my first/initial experience very easy and pleasant but I didn’t catch their names—I’ll have to look at my receipts
LA NYC budget rental the worst of ever seen. The lines are long while service reps gossip amongst themselves. I received charges for tolls weeks after I was out of the state!? Luckily my bank was able to take care of it immediately.
Beware these guys. They mess up my rental agreement. I was overcharged. And the customer care agent was Exhausted didn’t know what he was doing. I am telling you and you will see. I was also overcharged for my tolls. They add fees to the original toll a mount and when I called customer service and explained to them how the agent overcharged me they didn’t care. I will never rent a car again from these people
Jamal was amazing!! We initially rented a car too small for our small business needs and brought it back to be swapped out for a bigger one. Jamal went above and beyond for us to get on the road. Thank you, Jamal!!! You deserve a raise!!! And you now have a loyal customer.
Great experience in my case with this facility, it was early morning and I was second in line, the representative was very helpful and kind, the car was ready it was better than I expected (I choose Focus or similar I got Hybrid Fusion =)) the price was exactly the same that I booked. At return the dropoff was extremely fast, less than 2 mins. Excellent!
Budget Car Rental is a US Car Rental based in Queens, New York. Budget Car Rental is located at 88-08 23Rd Avenue, Laguardia Airport, East Elmhurst, NY 11369, USA.
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